Terms & Conditions

Internationally recognized terms and conditions, of access and usage of the websites.

Use of all information is made by the Users of the Website - Consumers - without prejudice to those listed in the annex to section 9 herein - free of charge, without any direct or indirect charge or obligation. However, it is governed by the following conditions:

Clarifying concepts

"Website": This website.

  • Elements: All data contained on the Site, such as any table, chart, information, report, analysis, text, photograph and any other information contained on the Site.
  • User and Consumer: means any visitor to the Site taking advantage of the opportunities offered for a paid service.
  • Use: Accessing, studying, consulting, storing, or otherwise recording to memory or other magnetic or non-magnetic means, installing, displaying in any way, mechanical or otherwise, including printing, of this website’s information and elements.
  • Licensee and Business: Constantine Tosonoglou, the creator of the Website and all of the Elements contained therein, as well as the legal licensee of any information or element that is not their creation.

Ownership and copyright

All rights to and from the Data are reserved exclusively to the Beneficiary and / or the Affiliates legally listed, unless otherwise expressly stated. The Beneficiary reserves in any case its intellectual property rights, as well as any other rights, in such information, as well as in all subsequent copies, in any form.


Licensing of the Items is governed by the terms set forth herein. All users are permitted to use the texts and general information contained on the site, whether or not it is expressly provided that the use of the name of the Beneficiary (Konstantinos Tosunoglou Panagiotis) or the author thereof is expressly stated, as well as the name of the website (www.e-cosmostravel.com) which is the source of the information. However, the use and exploitation of the texts and images contained on the site is not permitted without the prior permission of their respective Owner. For information on the licensing process for the re-use of the information, please contact us at 2311 111250 or at this email address: info@e-cosmostravel.com

Liability for compensation

The information on the site is purely advisory and informative. They are constantly updated and updated. The “Beneficiary-Business” of the Data is in no way responsible for indemnifying or even remedying any immediate or indirect loss, positive or consequential loss, even future. For issues relating to the fare, contract in the annex to Article 9 herein.


The Website contains material with promotional content. The "Beneficiary-Business" is not responsible for the "Users-Consumers", as well as any third parties for any illegal act, omission or failure to comply with the laws and regulations of the European Union and any country, which may arise out of their contents.

The "Beneficiary-Business" is not obliged to and does not review the legality of the advertising material displayed on the Website (beyond the obvious cases of infringement that would be perceived by the average prudent citizen) and therefore should not be imputed to it in any form whatsoever responsibility. This responsibility rests with the advertisers, creators and / or sponsors of the promotional material displayed.

Link to other email addresses

The Website provides direct access to other web sites and / or e-mail addresses, the content of which the "Beneficiary-Business" cannot interfere with and therefore bears no responsibility whatsoever and provides no warranty whatsoever.


The "Beneficiary-Business" undertakes to use any personal data that the Users - Consumers voluntarily provide to it, in a manner consistent with Greek and Community law and for the purpose of improving the services it provides to Users - Consumers. or to meet their needs, desires and expectations. The "Beneficiary-Business" has taken all possible measures to keep the information provided by the registered "User-Consumer" confidential, in accordance with the applicable Greek law, in particular Law 2472/1997 on the protection of personal data.

Subscription Terms

The registration of the respective "User-Consumer" on the Website constitutes the express consent and consent of the Participant to the maintenance and processing of his / her data by the "Beneficiary-Business" for the purposes of the Website.

Right to information

The User-Consumer at any time has the right to request a copy of the personal information maintained by the Website and to request correction in the event of an error. In this case a reasonable consideration may be charged to them, in accordance with the law. In this case, please register the registered "User-Consumer" at info@e-cosmostravel.com. The "Beneficiary-Business" will endeavor to respond as soon as possible to the modification, correction of the "User-Consumer" personal information.

Cancellation Right

Each registered User-Consumer has the right to request the deletion of any personal information held about him / her. In this case clarifications are provided at info@e-cosmostravel.com. and "Beneficiary-Business" will attempt to respond to such deletion as soon as possible.

Concequenses :

The use, republishing, circulation. or in any other way, even future, exploitation of the Elements that constitute artistic creations without the prior permission of the Beneficiary entails a number of civil and criminal penalties, in particular by Law 2121/1993 on copyright as in force, of the Criminal Code. , Article 60 of the AK. as well as other specific laws.

Annex on how the services are provided:

  1. Predicted

"Beneficiary-Business" provides professional taxi services. "Beneficiary-Business" offers online booking and prepaid taxi service for "Users-Consumers" passengers through the website www. e-cosmostravel.com.

For business purposes there is a 24 hour call center at 2311 111250 and the official website www.e-cosmostravel.com .

Professional transport services are provided in accordance with Greek law.

It is mandatory, before any booking process is initiated with the Beneficiary-Company's online booking system, to make sure the "User-Consumer" has read and understood all the terms and conditions of the transfer, because it will affect any future contract.

  1. Products and services

"Beneficiary-Business" provides taxi transfer services in the area of Central Macedonia, indicatively and not restricted to Thessaloniki and Halkidiki, 24 hours per 24 hours, through online booking, telephone reservation or prepayment service

The "Users-Consumers" must be over 18 years of age and be fully legally competent as defined in the Civil Code.

After the established procedures and after the details have been completed, the booking cannot be considered active unless its payment has been also completed.

After all requested information has been completed followed by payment, the business will take appropriate steps to complete the transfer of the contract.

Only when the agent for the booking arrangements, acting either for him or for others, receives the confirmation voucher by email or by short text message (sms), the transfer agreement is in power.

It is possible the "Users-Consumers" to receive an email notifications or observations regarding the details of the reservation, within a short period of time, to which the they must respond within a reasonable time.

In any case where the passenger (s) are not in a position to contact the driver (s)  or encounter any other delay in their appointment with the drivers, they are obliged (passengers) to contact the company and inform them of the problem they are having. In the event that passengers do not notify the undertaking, the latter cannot be held responsible for the non-transfer.

  1. Rates and Payment Methods

Almost all widely used payment methods are accepted, as illustrated and not restricted below:


American Express



Diners Club


All card payments are processed through Alpha Bank's Alpha e-Commerce online payment platform and use TLS 1.1 encryption with 128-bit encryption protocol (Secure Sockets Layer - SSL). Encryption is a way of encoding information until it reaches its designated recipient, who can decode it using the appropriate key.

D Changes in Booking

Procedures: It is possible after convenient communication (by phone or online at 2311 111250 or info@e-cosmostravel.com to modify the reservation requested)

The Beneficiary-Business standard policy is to respect any unexpected event that may occur by changing the User-Consumer Program is that there is no charge, cost or fee for changing the date of the transfer.

  1. Right of Withdrawal of Booking Under Law 2251/1994

The "User-Consumer" and the customer or the agent organizing the details of the reservation have the right to withdraw and consequently to cancel their reservation and receive back 100% of their money within 14 days according to Law 2251/1994 on Consumer Protection, as changed by JMZ Z1891 / 2013.

  1. Booking Cancellation

Procedures: It is possible to cancel the requested transfer by telephone (2311 111250 )or by emailing (info@e-cosmostravel.com). The refund will be contacted accordance the client's order. The refund is always credited to the bank account of the card used to pay for the booking or to a bank account that the customer will solemnly notify us. Extra banking transaction costs will be paid by the "User-Consumer". Cash refunds are not allowed under any circumstances.

Cancellation Fees:

Beneficiary-Business policy is to respecthe unexpected events that may occur by altering the User-Consumer Program, there is no charge, cost or fee to cancel the transfer if the Beneficiary is informed "Business" in any way that can be proved, (including restrictively: by telephone at 2311 111250, by fax at 2311 111250, by email at info @ cosmostravel ) at least 24 hours prior to transport. In the event of an advance payment for the transfer and subsequent cancellation, subject to the following subparagraph for cancellation, the "Beneficiary-Business" shall refund the entire amount to the "User-Consumer", that is, to the Customer or to a legal representative. In the event of a refund of the transfer, the Beneficiary-Business shall withhold any amount that constitutes a commission or charge or expense from a bank or credit or money transfer company.

In the event of cancellation within 24 hours of the shipment, the "User-Consumer" shall be liable for the payment of all agreed amount for the transfer.

  1. Changes in Policy

The "Beneficiary-Business" may change any of the terms herein without notice, posting the new terms at a site directly accessible.

Final terms

10.1 Unexpected Events

The "Beneficiary-Business", shall not be liable for execution delays due to cases of an Unexpected Event and shall be entitled to an extension of time for execution. Examples may be strikes, demonstrators' marches, terrorist acts, war, emergency traffic regulations, exchange rate fluctuations, government or legislative acts, and natural disasters.

10.2 Existing Law - Jurisdiction - Legal Conditions

All transactions you make through the Company are governed by International and Union law, which regulates matters related to e-commerce, as well as by the Greek Consumer Protection Act (Law 2251/1994, as in force today) which regulates issues related to distance sales. The parties hereby accept that any disputes may be subject to mediation and in particular the selection of an Accredited Ombudsman of the Ministry of Justice established by the ICRC-Greek ADRg. In the event of mediation failure, the jurisdiction of the territorial region to which the Thessaloniki Peace Court and the Hierarchical Court of First Instance of Thessaloniki fall is expressly hereby designated. Applicable under the Greek law.

10.3 The assignment of a booking, from the "User-Consumer" means that:

He has read and understood the terms here and accepts them unconditionally.

It is the responsibility of the "User-Consumer" to accurately provide his personal data.

He/she is the legal holder of the credit / debit card used for his / her transaction (in the event that the card also owned by other, to have his/her consent for the transaction) and that the credit / debit card has not in any way been canceled or prohibited. its use.

The e-mail address stated and used belongs to "User-Consumer", is accurate and active.

Keeping the password confidential is the sole responsibility of the "User" and will not allow any other use of it.

The "Beneficiary Business" reserves the right not to accept the User-Consumer detention.

It guarantees the safe use of the site by its computer for virus transmission.

Connecting the "User-Consumer" to the online platform is at his own risk. The possibility of causing any damage to their computer or software (from any virus transmission), is also at his ow.

He is obliged to compensate the "Beneficiary Company" in full (representatives, employees and associates) for any damage resulting from his / her violation of this Agreement.

Any liability of the "Business Owner" for any matter arising hereunder is solely limited to the price of the Customer's order, and expressly disclaims any claim for any excessive damage.

Failure by the Beneficiary Company to exercise any of its rights under the law or by those herein shall in no way amount to a waiver of such right.